Shipping Policy
Processing Times
Orders are processed and shipped within 1–4 business days.
Shipping Times (after processing):
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USA: 5–12 business days
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International: 7–21 business days (customs may cause delays)
Tracking
A tracking link will be emailed to you as soon as your order ships. Delivery time = processing time + shipping time.
Delays & Responsibility
We are not responsible for delays caused by customs, weather events, or incorrect addresses provided at checkout.
Lost or Stolen Packages
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First, contact your local carrier with your tracking number.
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If the carrier cannot resolve the issue, email us at support@unclestiffys.com. If the carrier confirms the package is lost, we will arrange a replacement or refund.